Client: Rubrik
Securing the world's data | Rubrik
VP of Design - (13) Oded K. | LinkedIn


Job Title
Design Operations Specialist 
Location: CA, US– Remote 
Rate: $55hr

Job Description

Client is seeking a highly detailed and process-driven Design Operations Specialist who will collaborate with our Content, Creative, and Web teams to optimize cross-functional workflows. The Specialist will play a crucial role in streamlining design operations, improving productivity, and ensuring seamless project execution to support our overall design initiatives. The ideal candidate will have a strong background in project management and possess a deep understanding of design processes and systems.
The ideal candidate is passionate about streamlining processes and operations, optimizing resource allocation across teams, and collaborating cross-functionally to streamline design workflows. They will play a key role in managing design projects, maintaining design libraries to ensure consistency across design projects. They will coordinate project schedules, maintain project documentation, and analyze design processes to enhance operational efficiency within the design team.
What You Will Be Doing:
Optimize and streamline workflows between Content, Creative, and Web teams
Identify repetitive tasks and propose opportunities for automations
Manage Creative queue, provide ongoing support and training to teams regarding new processes
Build dashboard reporting to monitor and analyze team workload capacity to identify areas for optimization
Analyze and evaluate design processes and workflows to identify areas for improvement and optimization.
Maintain design libraries and style guides to ensure consistency and coherence across all design projects.
Coordinate project schedules, track progress, and communicate project updates to stakeholders.
Partner with the PMO team to streamline cross-functional workflows to ensure teams are working on the highest priority projects.
Qualifications and Skills:
A minimum of 5 years managing Design teams, project management experience, process optimization, or design project execution
Demonstrates a deep understanding of design processes, tools, managing design projects, and optimizing design workflows

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JD Callouts

Experience 5 years managing design teams.
Over 20+ years working in Design Leadership, UX PM or Design Operations.
> Link to Folio Projects (



Main Callouts from JD

Design Process & Development Frameworks
Cross Functional Alignment (tablet schedule), Production workflow
Managing Design Projects
Design Workflow (Jira Diagram, OneCare Diagram)
Tools
Process Optimization - (Change Management)
Design Systems


Example for each callout

Design Process & Development Framework - Agile / Waterfall
Insert Comments
I'm a certified Scrum Master


Managing Design Projects - Schedules, Tracking, Scorecards, Issues/Risks, Stakeholder communication
Insert Comments
I'm a certified Scrum Master

>> Insert Image

Tools
 - Atlassian (JIRA, Confluence), Assana, Slack, Figma
Insert Comments

>> Insert Image

Process Optimization
 - Example - Change Management, Dev Handoff, UX Audit/Bug Bashes
Insert Comments

>> Insert Image

Cross Functional Alignment
 - UX and UX Ops - Change Management, Dev Handoff, UX Audit/Bug Bashes

The following diagram was created for the Digital Products Group - Kindle Fire Tablets UX PM team. There was no clear role and responsibility agreement when I walked in the door. I wanted clear understanding for my team and how success  was based on a shared relationship between Design and Operational. This focused Design on the WHAT and with Design's input Ops focused on the HOW.

As a UXer I have worked in roles where one person does both. When I am wearing my Ops hat I only contribute to Design Direction if asked. 


Design Process & Development Framework - Agile / Waterfall
Insert Comments
I'm a certified Scrum Master
Design Process & Development Framework - Agile / Waterfall
Insert Comments
I'm a certified Scrum Master
Design Systems - Agile / Waterfall
Insert Comments
I'm a certified Scrum Master
Callouts
UX Stewardship - Culture, Design Thinking, Design Principles



Culture
• Facilitate team scrum ceremonies (stand-up, sprint planning, retros, etc)
- Software development experience (Agile)

I'm a certified Scrum Master

Design Thinking
Insert certification
Design Principles
Insert certification
Development Framework - Agile / Waterfall
• Facilitate team scrum ceremonies (stand-up, sprint planning, retros, etc)
- Software development experience (Agile)

I'm a certified Scrum Master
Workflow - Milestones, Change Management
• Evolve, document and model team mechanisms 


Description text
Business Review / Schedules - workback plans
• Compose design program PRFAQ’s, business review docs, and work-back plans
- Navigation for complex organizations


Tools - JIRA, ASANA, FIGMA etc
• Making sure org has tools and resources to be successful.
MUST Haves: Asana/JIRA knowledge
Quip/Google Sheets/ Tech savy
- JIRA, Asana, Writing skills *Set up JIRA at Amazon, Tools

https://quip.com/



Research experience would be helpful
Digital Devices Group

Back Story
New Leadership coming over from Microsoft to focus on the phone (Jae Park - 2025 at Ford)
FireTV - Burley (now at Reddit)

Related: Amazon Phone Review
Overview

After a couple weeks of observations and conversations up and down the studio as well with our Internal functional partners in Product, Engineering and Release Management as well as Partner UX Leadership. Those building extended business app or integrated solutions for the tablet.

After a couple weeks of observations and conversations up and down the studio as well with our Internal functional partners in Product, Engineering and Release Management as well as Partner UX Leadership. Those building extended business app or integrated solutions for the tablet. Example: Shopping (Amazon.com), Books, Audio, Goodreads, Photos, Music etc. I also spoke to colleagues who had left the studio and moved to other parts of the company.

Foundational
After a couple weeks of observations and conversations up and down the .

Alignment
After a couple weeks

Governance
After a couple weeks

Foundational
2. Product Cycle and Schedule
Insert information around schedules
>> Insert spreadsheet
Fun Fact: XX% 
Ask me about: My thoughts on Scrum, Spri
3. Roles and Responsibilities Definition (UX Point, ORAP)
Review cycles in previous Amazon and over 30 at Microsoft I had the understanding at a manager you need to set clear expectations and responsibilities for your team. In addition, Having worked on the UX Career stage profiles while Office Design Team.


Note: This Framework Diagram was reviewed and influenced UX Operation orgs at Microsoft, Google, UI Path.
Related: Roles and Responsibilities - UX Point Person 

DELIVER QUALITY DESIGN SOULTIONS ON TIME

Heading
5. Review Models and Cadence
Insert information reviews
On Device Reviews - Related; Carnival Cruise Executive Reviews
UX Partners - Outcomes, Feedback, Visibility into review content (Shopping), Sharing with UX POC which increased their influence in their orgs. Knowledge

Ask me about: 
6. Reporting Criteria
Insert information reviews
On Device Reviews - Related; Carnival Cruise Executive Reviews
UX Partners - Outcomes, Feedback, Visibility into review content (Shopping), Sharing with UX POC which increased their influence in their orgs. Knowledge

>> Insert Diagram
Ask me about: 
Alignment
After a couple week
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